Can I cancel at any time?

Yes, you may cancel without penalty and switch to another provider or revert back to the local utility. 

  • Should you cancel your service with AEP Energy and return to standard service with your local utility, you may or may not be served under the same rates, terms and conditions that apply to other utility customers. 
  • At least every three years, AEP Energy will provide you notice of your ongoing right to opt out, rejoin or remain in the Grove City Electric Aggregation Program.

Show All Answers

1. What is the City Electric Aggregation Program?
2. Who is AEP Energy?
3. Why did the City select AEP Energy as its provider?
4. How do I enroll?
5. When will this program start?
6. What is my price?
7. Where do I send payment?
8. Is budget billing available?
9. Can I cancel at any time?
10. What happens at the end of the program?
11. What happens if I move?
12. What is renewable energy?